Effective Date: 5th Aug 2025

OutDo Solutions Private Limited and its affiliates and subsidiaries (“OutDo”, “we”, “our”, “us”) recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, transfer, and disclose information when you access or use our website www.outdo.co.in This Privacy Policy is incorporated by reference into the OutDo Terms and Conditions.

By accessing or using our Website, you accept this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein. If you use the Website on behalf of someone else (including a minor), you represent that you are authorized to provide such consent on their behalf.

1. Definitions

• Personal Information: Information that can identify, contact, or locate an individual, including name, email address, phone number, or address.
• Sensitive Personal Information: Includes passwords, financial information, health records, or biometric information.
• Non-Personal Information: Information that does not identify an individual, including browser type, IP address, device type, cookies, usage statistics, and other aggregated data.
• Users / You / Your: Individuals accessing or using the Website.
• Services: Products or services made available by OutDo through its Website.

2. Information We Collect

2.1 Personal Information

We collect Personal Information when you:

• Register or use the Website;
• Submit inquiries, requests, or feedback;
• Engage in surveys or other interactive features;
• Use our Services or communicate with us.

We may also receive Personal Information from authorized business partners such as delivery or payment service providers, only for fulfilling our services.

2.2 Non-Personal Information

We collect Non-Personal Information automatically using cookies, pixels, server logs, and similar technologies. This may include your IP address, device type, operating system, pages visited, and interactions with the Website.

2.3 Sensitive Personal Information

We only collect Sensitive Personal Information in limited circumstances, such as facilitating refunds or payment transactions. Access is restricted to authorized employees or partners on a need-to-know basis.

3. Use of Information

We use your information to:

• Provide, operate, and improve our Website and Services;
• Communicate with you about your account, transactions, or inquiries;
• Send promotional or informational communications (with your consent);
• Conduct surveys, analytics, and research;
• Comply with legal obligations or protect our rights and property.

Non-Personal Information may be used in aggregate for business analytics, performance measurement, and service improvements.

4. Sharing and Disclosure

We may share your information:

• With third-party service providers to deliver Services;
• With regulatory, judicial, or enforcement authorities as required by law;
• In case of a merger, acquisition, or sale of company assets.

We do not sell, rent, or share Personal Information for marketing purposes without your explicit consent.

5. Cookies and Tracking

Cookies, pixels, and similar technologies help us provide and improve our Website. You can manage cookies through your browser settings. Mobile application opt-outs may differ from browser-based opt-outs.

6. Security of Your Information

We implement reasonable technical, operational, and physical safeguards to protect your Personal Information. However, no system is completely secure, and we are not responsible for breaches caused by third parties beyond our control.

7. Transfer of Information

Your information may be stored or processed in countries outside India in accordance with applicable laws. By using the Website, you consent to such transfers to affiliates, subsidiaries, and partners who maintain appropriate data protection measures.

8. Children’s Privacy

We do not knowingly collect information from children under 18. If you learn that your child has provided Personal Information, please contact us immediately. We will delete such information promptly.

9. Access, Correction, and Withdrawal of Consent

You may:

• Update or correct your Personal Information;
• Request deletion of your Personal Information;
• Withdraw your consent for processing at any time.

Contact us at commercial@outdo.co.in for such requests.

10. Third-Party Sites and Social Media

Our Website may contain links to third-party sites and social media platforms. We are not responsible for their privacy practices. Exercise caution when sharing information outside our Website.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Continued use of the Website after changes constitutes consent to the revised policy.

12. Contact Information

Team OutDo
Office No 101 & 102, Gulmohar Apartments,
East St, above SBI Bank,
Camp, Pune, Maharashtra 411001
Email: commercial@outdo.co.in
Phone: +91 7378722323

For any questions or grievances regarding this Privacy Policy or our practices, you may contact the Grievance Officer.